We are looking for a reliable and detail-oriented Dispatcher Agent to support our transportation team by coordinating freight movements and managing schedules. This position plays a key role in ensuring our drivers are on time, compliant, and properly routed.
To be successful in this role, a Dispatcher must have excellent communication skills, a strong understanding of logistics, and the ability to solve problems quickly under pressure.
Dispatcher Responsibilities:
- Assign and schedule drivers based on freight availability and route optimization
- Monitor load status and provide real-time updates to clients and internal teams
- Maintain communication with drivers throughout their routes to ensure compliance and timely delivery
- Coordinate with clients to confirm pickup and delivery instructions
- Respond to delivery delays, emergencies, or last-minute changes with proactive solutions
- Maintain accurate dispatch logs, load documentation, and daily activity records
- Ensure that all operations adhere to DOT and FMCSA regulations
- Collaborate with the operations team to improve dispatching efficiency and reduce downtime
Dispatcher Requirements:
- Previous experience as a dispatcher or in logistics coordination (preferred)
- Familiarity with transportation management systems (TMS) and GPS tracking tools
- Strong organizational skills and attention to detail
- Excellent communication and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Flexible availability, including potential after-hours support
- Knowledge of intermodal, drayage, and general freight (preferred but not required)
- Positive attitude and a commitment to supporting drivers and operations
At Gen-Transport LLC, our Dispatchers are the link that keeps everything moving. If you’re ready to play a key role in a growing logistics team, we encourage you to apply.